Peer Mediation
Steps in the Mediation Process

 

 

Before we begin, we need your agreement to our mediation ground rules.
Hello, I'm
_______________
and this is
_______________.
We are school mediators. What are
your names?
As mediators, we can help you talk about your problem but we will not judge who is right or wrong.
Would you like us to help you solve your problem?
Agree not to put down the other person. No name calling.
Agree to let the other person finish talking. (No interrupting.)
Agree to tell the truth.
Agree to try hard to solve the problem.
We will keep everything said during this session confidential.
"Disputant #1:"
Do you agree to these things?
"Disputant #2:"
Do you agree to these things?
"Disputant #1:"
Will you tell us what happened?
(Summarize what "Disputant #1" says using your listening skills.)
"Disputant #1:"
How did you feel about what happened?
(Summarize "Disputant #1's" feelings.)
"Disputant #2:"
Will you tell us what happened?
(Summarize what "Disputant #2" says using your listening skills.)
"Disputant #2:"
How did you feel about what happened?
(Summarize "Disputant #2's feelings)
"Disputant #1:"
What could you do right now to solve this problem?
"Disputant #2:"
What could you do right now to solve this problem?
"Disputant #1:"
Which solution do you prefer?
Disputant #2":
Which solution do you prefer?
"Disputant #1" and "Disputant #2":
Do we have an agreement?
"Disputant #1:"
What could you have done differently?
"Disputant #2:"
What could you have done differently?
Congratulations
on a successful mediation!

(Fill out mediation form and ask "Disputant #1
and
"Disputant #2"
to sign it.)

 

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